Optimum Outcomes - Caring for your revenue cycle

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ABOUT US       TECHNOLOGY   QUALITY     OPTIMUM OUTCOMES, INC. MAKE A PAYMENT

"Optimum Outcomes, Inc. is easy to do business with. Their implementation and IT teams were pros navigating us through the process like a seasoned tour guide."


Optimum Outcomes, Inc.
QUALITY

Overview

Our Core Values

Culture of Training

Quality Assurance

Compliance

Performance

Compliance

At Optimum Outcomes, Inc., we understand that you can't afford to sacrifice quality when you outsource your bad debt/aged receivables. That's why we have designed our workflows, technology and control reporting to set a new standard for customer service, boosting both performance and patient satisfaction. And every one of our customer service representatives is carefully selected, rigorously trained and closely monitored. You can count on us to provide quality caring for your patients and your team because we listen closely, communicate frequently and exceed expectations regularly

Health Insurance Portability and Accountability Act (HIPAA)

We understand the intricacies of HIPAA and how the regulations affect our technology and operational requirements. Every one of our employees completes HIPAA compliance training and demonstrates understanding of the requirements before being permitted to service an account. All Optimum Outcomes workflows and technology interchanges have been built for HIPAA compliance.

FDCPA Certification

Each of our Bad Debt agents continuously participates in FDCPA training to obtain and maintain FDCPA certification.